Contact Us

We want OhmegleGirl to be a place where meeting new people online feels safe. If you need help or want to raise something with us, here is how to get in touch.

Get Support

Most questions are answered in the Help Center — how to start a video chat, camera and microphone fixes, free matches, coins and VIP, and how to report or block a user. Please check it first, as it often has the fastest answer.

You can also email our team at [email protected].

Report a User or Safety Concern

If someone breaks the rules, the quickest action is the in-conversation Report and Block controls, which send a case to our moderation team. For behaviour you could not report in the moment, describe what happened and when, and we will review it against our Community Guidelines. If anyone is in immediate danger, contact your local emergency services first.

Privacy and Account Requests

For questions about how your information is handled, or to request access to or deletion of account details, see the Privacy Policy and the Data Collection page, then send your request through the support options available in the app.

What to Expect

We review messages and reports as quickly as we can, and prioritise safety issues. Sending clear details — what happened, roughly when, and any relevant context — helps us respond faster. Please do not include passwords or full financial details in a message.

Before You Reach Out

A good share of the messages we receive are product questions rather than support cases — free matches, camera permissions, Next and Block — and knowing how OhmegleGirl works answers them faster than we can. Billing, eligibility and account rules are set out in the Terms of Service.